Subway Assignment Essay Example for Free

Subway Assignment Essay Fred and his friend Dr. Peter Buck got a loan of $1,000 to open the submarine sandwich shop which now we know as Subway. Subway opened in August 1965 in Bridgeport, Connecticut. Both men had decided that the goal for Subway was to operate 32 stores in 10 years. By 1974 they had 16 Subways up and running. Knowing they would not reach the goal set back in 1965 the two men decided to franchising and launching the Subway brand into the global brand it is today. Subway has amassed 37,885 restaurants in 99 countries. For something that started off as just a way to make money for a man to live his dream of becoming a doctor, it has turned into one of the biggest food chains in the world. These numbers mean that Subway has the most restaurants in the world of any other restaurant chain. Subway has three big values and philosophy. Family – Subway build their business relationships by treating each other, the customers and communities like family. These brings a very close feeling to the whole franchise. Teamwork – Subway challenge themselves to succeed through teamwork against goals shared by everyone at Subway and to all be accountable for their responsibilities. Opportunity – Subway create great chances for entrepreneurs, by allowing people with good business sense to open a franchise of their own. The Structure and Employees The structure for Subway starts at the main headquarters in Milford, Connecticut. From there it goes globally. It goes as far as USA to Ireland, onto Afghanistan and even further. Every different Subway shop opened has got the same structure to it. Subway has got a tall structure, meaning it has different levels of management and people have to answer to people who work above them. Many businesses that run like this aren’t like Subway though. Subway is extremely friendly, from the store owner all the way down to the sandwich artists and everyone working in the store does get an opinion on some new ideas. The Subway departments are as follows: Executive, Administrative, Franchise Brands, Development, Operations, Technology, Marketing, International, Finance, Legal, Store Owner, Store Manager, Assistant Store Manager, Team Leaders and then Sandwich Artists. Considering Subway has so many restaurants in so many countries, they have provided so many jobs which is brilliant. According to the main Subway website, the headquarters alone employ a thousand people. Across all of the franchises worldwide there is more than three hundred thousand jobs. Subway are always looking to open more franchises which will provide more jobs and the fact that they are such compact restaurants, means there is so much opportunity to open more franchises. The Functions of staff Executive – This team supports company wide operations at Subway’s headquarters. This role includes customer care and the business process eam. Administrative – The administrative team is responsible for employee management and grounds and shipping centre oversight. Franchise Brands – This team offers a diversified portfolio of new and promising ideas that will improve the Subway experience for franchises and customers. Development – This is the team th at works very close to the people who want to open their very own Subway restaurant. Part of the job is to help with real estate planning and recruiting new franchisees. Operations – This is the team that enforces and provides training and operational assistance to franchisees and field staff. Technology – This is the team who are responsible for implementing and maintaining all technology systems that are in the company and provide technology initiatives so franchisees can operate their business more efficiently. Marketing – This is the team who present the public face for Subway. These teams departments include research and development, which develop and test markets the food that Subway serve and the franchising advertising fund are responsible for the creation and placement of commercials and print ads. International – This is the team that deal with the franchises outside of the USA and Canada. Franchise Owner – This is the person or people that pay for the right to use the Subway name and they own that particular franchise. Store Manager – The store manager reports directly to the franchise owner. The store manager must maintain a high quality store operation. The store manager must also analyse financial performance, ensure that customers are happy and make sure that all sandwiches sold are a high quality. The store manager must also provide support for all of the other shop staff. Assistant Manager – The assistant manager pretty much assists the store manager in his or her job and will be able to stand in if need be. Team Leader – The team leader must report to both the store manager and the assistant manager. The team leader must also be responsible for serving customers, following health and safety procedures and keeping the store clean. They also must train in new sandwich artists. Sandwich Artists – The sandwich artists are the face of the shop. These are the people you will see the most when you walk into a Subway restaurant. It is their job to make the delicious sandwiches and to make sure that the customers are happy with everything. They also must make sure the shop is clean all the time and maintain good health safety standards.