Global Teams Case Essay Example | Topics and Well Written Essays - 250 words

Global Teams baptistery - Essay ExampleIn this regard, correspondence between various parties and the customers could not work out. The crashing of the server for both hours alike caused the customer outrage (Neeley and Delong, 2009). Additionally, the lie global working schedule protocol had a problem. For instance, the weekday and weekend call protocols were not clear to every police squad member.Open work environment served to provide every member of a Sun Microsystems Inc team with an opportunity to innovate, create and make technological discoveries to boost the public presentation of the esteemed information technology company. Itenabled the various teams on a global scale to be modernistic and manage any problem related to the companys products and services instead of relying on some personnel.Diversity served to meet unique customer demands. Additionally, diversity served to resolve the language barrier problem because the gross revenue team from every region could pe rfectly meet the needs of customers hailing from such places. Neeley and Delong (2009) assert that diversity also served to give Sun Microsystems a global image. This aspect also enhanced the creation of new merchandising niches for the company hence increase of revenue.Greg James should resolve the protocol problem and ensure synergy among his team members in the long-run. Synergy will eliminate friction in correspondence between the customer and Sun Microsystems company sales team. The company should also ensure that clients are informed of any emergency in good time to avoid